Quick Service Attendant-Disney

Recruiter: Disney Cruise Line

Category: Restaurant

Guest Contact: High

Published: 16 August 2024


JOB DESCRIPTION
Position Summary

    Support the delivery of an exceptional counter service dining experience for Guests and Crew while rotating through all high-volume, fast food outlets, onboard/island buffets and Crew/Officer back-stage dining locations throughout the day. Keep areas stocked with all supplies and oversee proper food/supply storage. Ensure cleanliness of assigned food & beverage areas to uphold Vessel Sanitation Program (VSP) requirements while meeting or exceeding Disney Cruise Line standards.

Job Responsibilities
  • Provide exceptional quick and friendly food & beverage service toGuests, Officers and Crew at all times.
  • Actively provide information and product knowledge regarding food andbeverage offerings with our external and internal Guests at any time.
  • Maintain assigned quick service location show ready at all times.
  • Possess full knowledge and understanding of stock rotation in the quickservice areas.
  • Identify and report and equipment requiring maintenance.
  • Coordinate pick up any replacement of designated food items.
  • Proper use, cleaning and sanitation of equipment.
  • Follow all garbage handling procedures.
  • Knowledge of all ship board services and amenities.
  • Deliver flawless and professional presentation.
  • Ability to communicate in a clear and concise manner.
  • Meet or exceed all Disney Cruise Line® and VSP sanitationrequirements.
  • Achieve a high level of cleanliness in any assigned quick service area atall times.
  • Provide a la carte style service for casual dining. This includesfollowing all steps of service, full product knowledge and detailedservice at the table (note: not all Crew will be scheduled for thismeal period- it will be a designated role, based on experience).
  • Follow the Disney 5 keys basics at all times. Respect Disney Heritage,traditions and values.
  • Maintain appearance and Disney look guidelines. Ensuring personalhygiene and grooming at all times.
  • Report for duty on time using correct time clock procedures.
  • Be attentive to every detail.
  • Work as a team and ensure flexibility to work in all areas within quickservice.
  • Actively participate in all company training.
  • Assume responsibility beyond individual roles.
  • Comply with all company set policies and procedures along with allmaritime and ship rules, regulations and procedures.
  • Actively participate in safety & accident prevention programs includingweekly drills.
  • Perform job duties as per operating guidelines.
  • Perform any reasonable addition task assigned.
  • Emergency Duties as specified in the ship's Assembly/EmergencyFunction Plan.
  • SMS - uphold the general safety management responsibilities in areasand operations within their control.

Required/Desired: Experience,Qualifications, Education, Licenses

  • Minimum one year in a Food and Beverage service related role.
  • Fast food or buffet experience preferred.
  • Must be able to lift and/or move 50-60 pound items.